PAY ONLINE

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Refunds initiated by the merchant reflect into the customer's account based on the
original mode of payment.
Please refer below to find out when the amount is credited to the customer and
through which channel:
ORIGINAL MODE OF PAYMENT
REFUNDED TO
TIMELINE
Credit Card
Source (the same card from which original transaction was done)
7-9 working days from the date when refund was processed by the merchant.
The average is 2 days.
Credit Card + Wallet
The Credit Card amount is refunded back to source (the same card from which original
transaction was done).
The Wallet amount is refunded to Wallet.
Credit Card is refunded in 7-9 working days from the date when refund was processed
by the merchant.
The average is 2 days.Wallet refund is immediate.
Debit Card
Source (the same card from which original transaction was done).
Credit Card is refunded in 7-9 working days from the date when
refund was processed by the merchant. The average is 2 days.
Debit Card + Wallet
The Debit Card amount is refunded back to source (the same card from which
original transaction was done).
The Wallet amount is refunded to Wallet.
Debit Card is refunded in 7-9 working days from the date when refund was
processed by the merchant.
The average is 3-4 days.
The refund to wallet is immediate
UPI
The refund is credited to the UPI linked account using IMPS.
Refund is credited back on the same or the next day.
UPI + Wallet
The wallet amount is refunded back to the user's wallet.
UPI amount is refunded back to the user's account using IMPS.
Refund to wallet is immediate.
For IMPS, the refund is credited back on the same or the next day.
Wallet
The amount is refunded back to the user's wallet..
Refund to wallet is immediate.